Shipping

ORDER PROCESSING AND SHIPPING

 

Thank you so much for your order and support!

 

PROCESSING: All jewelry is made to order and shipped within 5-10 business days from the date your order is placed. 

 

SHIPPING: Once your order is ready, it will ship via USPS based on the service you select at check out. 

We currently offer two options at check out:

First Class: delivered within the US in 3-5 business days. 

Priority: delivered within the US in 2-3 business days.

*The USPS is still experiencing carrier delays due to COVID-19. These are current estimates.* 

*Please note if you select priority shipping for your order, the same processing times will still apply to your order. 

 

INTERNATIONAL SHIPPING: International orders are final sales. International orders usually arrive within 4 weeks from date shipped however due to COVID 19 carrier delays they may take longer. The customer is responsible for all fees associated due to customs fees/taxes All fees incurred for taxes / customs fees are due by the customer.

 

LOST OR STOLEN PACKAGES: Once your package leaves the Derive studio it is in the hands of the USPS. If your package is lost/stolen please contact your local post office. Contact shop@derivejewelry.com and we will assist you in replacing your order.

  

ORDER TRACKING:

Once your order has shipped you will receive an email with the tracking info.